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Privacy Notice 

APPLICANT PRIVACY NOTICE

      
SVB Financial Group (“SVBFG”) values your trust and is committed to the responsible management, use and protection of personal information.  This Applicant Privacy Notice (“Notice”) describes our practices in connection with the information that we collect through the Careers at SVB.com section of our website (located at https://svbank.taleo.net/careersection/ex/jobsearch.ftl#) (“Careers Site”) and offline in connection with your application for a job or internship with SVBFG or one of our affiliates.  Personal information submitted elsewhere on SVBFG’s and its affiliates’ web sites will be used in accordance with our general online Privacy Notice
 
If you are a resident of California, please see the section entitled “California Applicants” below, for additional information about our practices and your rights under California law.
 
NON- EEA APPLICANTS
 
Personal Data We Collect 
 
We collect information from you in connection with your application:
  • Name, address, telephone number, e-mail address and other contact information;
  • Username and password;
  • Work authorization status;
  • CV, résumé, cover letter, previous work experience and education information;
  • Skills;
  • Professional and other work-related licenses, permits and certifications held;
  • Information from your LinkedIn profile if you elect to import your profile data;
  • Information relating to references;
  • Whether you have any friends or relatives presently employed at SVBFG;
  • Any other information you elect to provide to us (e.g., employment preferences, willingness to relocate, current salary, desired salary, awards or professional memberships).
 
As discussed in the “Diversity” section below, in certain cases we will ask questions about race/ethnic origin, gender, veteran status and disability of our applicants, for monitoring equal opportunity.  We can also inquire about criminal records.  We will do so only where permitted by applicable law.  Otherwise, we ask that you avoid submitting information which may qualify as sensitive information under applicable law, except where such information is legally required.  Sensitive information includes, but is not limited to, race, religion, ethnicity, nationality or national origin, age, gender identity, sex life or practices or sexual orientation, marital status, medical or health information (including disability status), genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, veteran status, background check information, judicial data such as criminal records or information on other judicial or administrative proceedings.
 
Any information you submit through the Careers Site must be true, complete and not misleading.  Submitting inaccurate, incomplete or misleading information may lead to a rejection of your application during the application process or disciplinary action including immediate termination of employment.  In addition, it is your responsibility to ensure that information you submit does not violate any third party’s rights.
 
If you provide us with personal information of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us.
 
Information from Other Sources
 
If you move forward in the applicant process, then for the purpose of background check reports in connection with your application, and as permitted by applicable law, SVBFG obtains information about you from other sources, including:
  • Your references;
  • Prior employers;
  • Educational institutions you attended.
Use of Information
 
The information that you submit on the Careers Site will be used for SVBFG’s global personnel recruitment, management and planning purposes, as permitted by applicable law, including: 
  • To process your application;
  • To assess your capabilities and qualifications for a job;
  • To conduct reference checks;
  • To respond to your inquiries and communicate with you about your application, and to send you information regarding the Careers Site and changes to our terms and policies;
  • To comply with or monitor compliance with any applicable law or regulation; 
  • To conduct background checks if we offer you a position; and
  • To protect or preserve our other interests, for example, for SVBFG’s administrative purposes, aggregate management reporting, internal training and as generally required to conduct our business within SVBFG and its affiliates.
The information about you will be added to SVBFG’s international candidate database and can be retained and used to consider you for opportunities at SVBFG and its affiliates other than the one(s) for which you apply.  If you do not wish for us to do this, please contact us at the address in the “Contact Us” section below.
 
If we hire you, personal information we collect in connection with your application can be incorporated into our human resources system and used to manage the new-hire process or may be used for inclusion and diversity analytics; any such information can become part of your employee file and used for other employment-related purposes.
 
Providing personal information to us through the Careers Site is voluntary.  However, if you do not provide sufficient information, SVBFG may be unable to consider your employment application or, if you are hired, your subsequent promotion, transfer or relocation.
 
Disclosure and Transfer of Information
 
SVBFG shares personal information with affiliates that are involved in evaluating candidates for a given position.  SVBFG will remain responsible for personal information that is jointly used with its affiliates.  
 
We will limit access to personal information to personnel with a business need to know the information for the purposes described in this Notice, including personnel in the recruiting, human resources and information technology departments and in the department responsible for the position for which you are applying. 
 
SVBFG also shares personal information with our third-party service providers to facilitate services they provide to us, including hosting and operating the Careers Site, recruiting assistance and background check processing. 
 
Disclosing your personal information can include transferring personal information to other countries, including the United States or any other country in which we or our service providers have operations.
 
Other Uses and Disclosures of Information
 
We also use and disclose your personal information as necessary or appropriate, including:  to comply with applicable law, including laws outside your country of residence; to respond to requests from public and government authorities, including authorities outside your country of residence; to cooperate with law enforcement; for other legal reasons, such as to enforce our terms and conditions or to protect our rights, privacy, safety or property and/or that of our affiliates, you or others; and in connection with a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
 
Data Retention
 
We will retain personal information for the period necessary to fulfill the purposes outlined in this Notice unless a longer retention period is required or permitted by law.
 
We may remove personal information for inactive accounts from our database, subject to any applicable legal or regulatory obligations.  Furthermore, SVBFG can delete personal information about you (including your CV/résumé) from our database at any time and without providing any reason.  Therefore, please retain your own copy of the personal information provided to us.
 
Choices and Access
 
If you register on the Careers Site, you may access, review and change your personal information stored therein by logging into the Careers Site and updating your account information.  The updated profile, if retained, will be used as the default the next time you apply for a job using your account online.  To change personal information that you have already submitted for consideration for a specific position, please update your profile and resubmit your application for that position.  We encourage you to promptly update your personal information if it changes or is inaccurate.
 
If you would like to request to access, correct, update, suppress, restrict or delete personal information, object to the processing of personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by emailing us at PrivacyOffice@SVB.com or calling us at 1-800-774-7390.  We will respond to your request consistent with applicable law.
 
Security
 
We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
 
SVBFG hereby disclaims, as far as permitted by local laws, any liability for itself and its affiliates and contractors for any personal information we collect in connection with your application that is lost, misused, illegally accessed, disclosed, altered or destroyed or not timely delivered to our Careers Site.
 
Third-Party Websites
 
This Notice does not address the practices of any third-party website, including any third-party website to which the Careers Site links.  The inclusion of a link on the Careers Site does not imply endorsement of the linked site or service by SVBFG or our affiliates. 
 
Diversity
 
SVBFG is an equal opportunity employer, which means we offer equal treatment to all applicants.  SVBFG does not discriminate, either directly or indirectly, on protected grounds:  race, color, sex, gender identity, sexual orientation, nationality, national origin, ethnic origin, religion, beliefs or creed, age, disability, marital status, veteran status or genetic information in any area of recruitment.
 
Law Applicable to Job Application
 
The Careers Site allows you to apply for jobs world-wide, as a benefit of SVBFG’s centralized global recruitment function.  This Careers Site is operated from the United States.  Accordingly, any personal information you submit to the Careers Site will be collected in the United States and will be subject to U.S. laws.  However, if we share your personal information with an affiliate located in another country in its capacity as a potential employer, the affiliate will handle your personal information in accordance with this Notice.  Any hiring or other employment-related decisions will be made by the hiring affiliate in accordance with the laws of the country where the job will be located.
 
About Children
 
The Careers Site is not intended for minors under the age of 18.
 
Current Personnel of SVBFG
 
If you currently work for SVBFG or one of our affiliates, you must be eligible to apply for a different position within SVBFG to use the Careers Site.  If you accept such a position, your benefits programs and Human Resources policies may change.  Please consult with the HR manager for the new position concerning application eligibility, benefit programs and HR policies applicable to that position.
 
The Careers Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.
 
Changes to the Notice
 
We reserve the right to amend this Notice at any time in order to address future developments of SVBFG, the Careers Site or changes in industry or legal trends.  
 
Contact Us
 
If you have questions or requests, please feel free to contact us at PrivacyOffice@SVB.com or Silicon Valley Bank, 3003 Tasman Drive, Santa Clara, CA 95054.
 
Because email communications are not always secure, please do not include sensitive information in your emails to us.
 
CALIFORNIA APPLICANTS
 
This Notice explains what types of personal information may be collected by SVBFG about our applicants who are California residents and how that information may be used and disclosed. 
 
Categories of Personal Information Collected  
 
We may collect the following categories of personal information :
  • Identifiers, such as name and username;
  • Personal information, as defined in the California Records Law, such as contact information (e.g., address, telephone number, e-mail address);
  • Characteristics of protected classifications under California or federal law, such as gender;
  • Internet or network activity information, such as browsing history and interactions with our online Career Center;
  • Audio, electronic, visual, and similar information, such as call and video recordings subject to a video interview (at which time we will request your consent); and
  • Professional or employment-related information, such as CV, résumé, work history and prior employer;
  • Non-public education information. 
Sources of Personal Information
  
We may collect personal information directly from California residents themselves, as well as from prior employers, references, educational institutions, recruiters and job-related social media.  
 
Uses of Personal Information  
 
We may use personal information for our global personnel recruitment, management, and planning purposes, as permitted by law, including:
  • To process your application;
  • To assess your capabilities and qualifications for a job;
  • To conduct reference checks;
  • To respond to your inquiries and communicate with you about your application, and to send you information regarding the Careers Site and changes to our terms and policies;
  • To comply with or monitor compliance with any applicable law or regulation;
  • To conduct background checks if we offer you a position;
  • To protect or preserve our other interests, for example, SVBFG’s administrative purposes, aggregate management reporting, internal training, and as generally required to conduct our business with SVBFG and its affiliates; and
  • To consider you for opportunities at SVBFG and its affiliates other than the one(s) for which you apply.  If you do not wish for us to do this, please contact us at PrivacyOffice@SVB.com.
Disclosures of Personal Information  
 
We may disclose the following categories of personal information to third parties, such as our service providers and affiliates, for our operational business purposes, such as a background check: 
  • Identifiers, such as name and username;
  • Personal information, as defined in the California Records Law, such as contact information (e.g., address, telephone number, e-mail address);
  • Characteristics of protected classifications under California or federal law, such as gender;
  • professional or employment-related information, such as CV, résumé, work history and prior employer; and
  • Non-public education information
Sales of Personal Information.  We do not sell your personal information.

 
 
EEA APPLICANTS
 
Purpose of this Notice
 
You are being provided with a copy of this Notice because you are applying to work with us (whether as an employee, consultant or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR), as such may be applicable to you.
 
Data Protection Principles
 
We will comply with data protection law and principles, which means that your personal data will be:
  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.
Information We Collect

In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you:
  • The information you have provided to us in your curriculum vitae (“CV”) and covering letter.
  • The information you have provided on our application form through our recruitment site, Taleo, including name, title, address, telephone number, email address, date of birth, gender, employment history and qualifications.
  • Any relevant information you provide to us during an interview or in subsequent discussions regarding the role you have applied for, including compensation information.
Unless applying to a role located the in the United States or the United Kingdom, we do not actively collect, store or use any "special categories" of more sensitive personal information, such as race, ethnicity or sexual orientation information, as part of the recruitment process. We may store ‘special categories’ of personal information if you have included such information on your CV (although we do not require this information); in which case, we will store this information but will not use it as part of the recruitment process.  As an equal opportunity employer, when applying for a role located in the United Kingdom, we will give you an opportunity to consent to providing your ethnicity data.  This data is used for diversity enhancement programs and reporting purposes.  There is no requirement to provide this data and your job application can proceed without it.  If you do provide consent it may be withdrawn at any time by either updating your job profile or clicking a link provided in a job application confirmation email.  If you decide to withdraw your consent, we confirm your ethnicity data will be deleted from our records and your job application can proceed without it. 
 
Collection of Personal Information
 
We collect personal information about applicants from the following sources:
  • You, the applicant.
  • The recruitment agency that represents you (if applicable), from which we collect the following categories of data: your name, address, email address, employment history and compensation information.
  • Conflict International, SVB’s background check provider, from which we collect the following categories of data: a copy of your passport, credit report provided by a credit reference agency, criminal background check, employment and education references, information made publicly available on global media and your address from the Electoral Roll or similar.
  • Disclosure and Barring Service (DBS) or Disclosure Scotland in respect of criminal convictions.
  • Your named referees, from whom we collect the following categories of data: the role you performed in that referee’s organisation, dates of employment and personal insight into your performance or motivation.
The following data from third parties is from a range of publicly accessible sources, including LinkedIn, Facebook, Twitter or other social media, Indeed and other recruitment websites: name, address, email address, employment history, education history, nationality, visa or work authorisation status or other relevant information provided on your CV. 
 
Uses of Personal Information

We will use the personal information we collect about you to:
  • Assess your skills, qualifications, and suitability for the role you are interested in at SVB.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.
We also need to process your personal information to decide whether to enter into a contract of employment (or equivalent if you are a consultant or contractor) with you.
 
Having received your CV and covering letter or your application via Taleo, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then contact your references and carry out a background check (including criminal record and credit reference checks) before confirming your appointment.
 
Failure to Provide Information

If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.
 
Information about Criminal Convictions

We will process information about criminal convictions.

We will collect information about your criminal convictions history if we would like to offer you the role for which you have applied for with SVB (conditional on checks and any other conditions, such as references, being satisfactory). We are required to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role.
 
In particular, we are legally required the UK’s Financial Conduct Authority to carry out criminal record checks on spent and unspent convictions for those carrying out ‘Code Staff’ roles (as defined by the FCA rules).  In addition, we will carry out a Disclosure Scotland check on unspent convictions for any non-Code Staff applying for a role in the UK.
 
For candidates in Germany, we will carry out a Germany criminal records check through our background check provider, Conflict International.
 
Automated Decision-Making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

Data Sharing

We will only share your personal information with the following third parties for the purposes of processing your application: other entities within the SVB Group and Conflict International. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
 
Data Retention

We will retain your personal information for a period of 6 months after we have communicated to you our decision about whether to appoint you to the role you have applied for or 6 months after you have updated your job application profile. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with our data retention policy.
 
If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will seek your explicit consent to retain your personal information for a fixed period on that basis. Your data will then be deleted after this additional fixed period.  If you do provide consent it may be withdrawn at any time and your data will be deleted from our records. 
 
 
Rights of Access, Correction, Erasure, Restriction / Objection to Processing, and Transfer

Under certain circumstances, by law you have the right to:
  • Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact dataprotectionofficer@svb.com in writing.
 
Data Protection Officer

We have appointed a data protection officer (DPO) to oversee compliance with this Notice. If you have any questions about this Applicant Notice or how we handle your personal information, please contact the DPO at 
dataprotectionofficer@svb.com or using the details below:

Name and title of DPO:   Emma Hagan, Data Protection Officer
Email address:    
dataprotectionofficer@svb.com
Telephone number:    +44 (0)20736 77800
 
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, but we would appreciate the opportunity to deal with your concerns first.
 

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